What would your world be like without a high-speed internet connection for 24 hours?
Would your business be able to function?
Thinking of your business, what do you rely on internet for?
- Online accounting such as Xero, MYOB, Quickbooks
- Online Payroll
- VoIP Phones
- Email hosted on Office 365 or Gmail
- Files in Dropbox, Sharepoint, OneDrive or Google Drive
- Line of Business Applications and ERP
Recently, a customer with a fibre service suffered an outage at 7.32am on Wednesday morning.
Our alert system picked up on this issue and our NOC were across the issues in minutes.
Luckily, this customer had a Fixed Wireless Broadband connection as a failover for their fibre.
Without even noticing, the customer continued to work. It wasn’t until we called them to let them know that they were aware of the problem.
How much would this have cost them if they didn’t have fixed wireless broadband?
The fibre outage lasted a total of 26 hours, of which, there was 12 hours of “office hours” business impact.
With 80 staff at an average of $38 per hour, the office hours impact would have cost $36,480!
The REAL Impact…
This customer has a 24 workforce of service technicians. The field crew wouldn’t have been able to access job management systems and work requests.
26 hours of outage at $38 per hour = $79,040!
Why SLA’s aren’t an insurance policy!
While service level agreements are great, the SLA rebate would have equated to $340.
This means that the business would have suffered a loss in staff time of $78,700.
When you add up the real costs;
- Lost Revenue
- Reputation Damage
- Staff and Customer Frustration
- SLA Breaches on their contracts
The cost adds up to well more than $100,000 for 1 day of business impact.
Would your insurance company cover it?
Why is fixed wireless broadband a good solution for my business?
Fixed Wireless Broadband is a great solution for business
- Speeds are as fast as fibre (and sometimes faster!)
- It’s delivered through the air, not in the ground
- Our network has diversity and redundancy built in
- Great for hard to reach places
- Works well for cloud applications
- Great for VoIP
Most of all, it’s a great failover solution and it’s much cheaper than insurance!
Fixed Wireless Broadband starts at $99 a month! A great cost-effective way to protect your business against interruption.
To learn more about how fixed wireless broadband can assist your business, give our team a call on 1300 049 749.