Knowing how to boost or simply maintain good workplace performance is incredibly handy if you want to keep your business afloat and, of course, to advance further. People are not machines, and there is no update that can simply make them better; in fact, very often, their performance gradually drops, and you need to know how to keep them motivated.
Basically, it all boils down to good organisation, a clear overview of responsibilities, and good incentives that boost performance and job satisfaction. Your goal is to have happy workers, who love their workplace and their fully optimised workflow, so that everyone finds their jobs convenient.
Here, we are going to discuss how you can achieve these goals and how you can bolster the level of performance at your office.
Project management tools and knowledge base
Almost any type of business, both small start-ups and large corporations, rely on project management tools. The best thing about them is that you can find the ones that are specifically designed to meet the needs of your type of work. So, you can have a more organised inflow of information, better communication among co-workers and with customers, and neatly archived database of projects.
Moreover, there is a variety of integration tools that can help you improve the UI of your website, and boost the capabilities of the tools you are using. Furthermore, using these tools, you open up a lot of additional possibilities for better workplace performance that are going to be mentioned throughout the article.
Employee training
Increased, competence leads to improved workplace performance and efficiency. However, acquiring experts straight from the get-go is definitely going to put a lot of strain on your budget, whereas training your current employees will get the same results only at the expanse of time.
However, it is not only performance that increases here, but also your employee’s job satisfaction. Knowing your job gives you the opportunity for personal growth and this is definitely going to influence the way you feel about work.
Moreover, the entire training deployment will be far easier if you use the previously mentioned knowledge base tools. You can basically train your staff with online courses and do it on a larger scale; plus, you will achieve greater cost-efficiency than traditional employee specialisation.
Team building exercise
Professional training or skill training is not the only kind of improvement that can contribute to better workplace performance. Interpersonal skill training is also a great approach to boosting efficiency and job satisfaction, and a team building exercise is the right way to go about this issue.
There are various team building exercises you can rely on, but in its core, they need to promote healthy communication, teamwork, trust, coordination, and a fun experience for everyone involved. Bonding with your co-workers can help your employees adopt a more positive attitude towards their workplace, and boost their synergy as well. The most important thing for a successful team are the 4 C’s of the 21st century: collaboration, communication, critical thinking, and creativity, and good team building should help fortify these elements.
Safety training
Lastly, your employees need to know that you care about their safety, especially if your workplace contains devices or substances that can potentially endanger their well-being. Any workplace has its potential dangers, and some have occupational hazards, which means your staff needs to undergo some safety drills to always be prepared in the event of an emergency.
Promote flexible working arrangements
In order to truly improve the work performance at your office, you need to switch to more flexible working arrangements that allow your employees to do their job with more convenience. This requires you to have strong networks to support the required bandwidth and a quality online platform that allows your employees to access their work regardless of their location. Moreover, you need to ensure the communication is never obstructed, and that your staff can communicate among themselves and your customers.
You should add some sort of VOIP system that would allow them to contact headquarters, as long as they have a connection to the internet. This also means they will be able to stay in touch with you and their co-workers if they are away on a business trip, and it will allow your clients who are located overseas to contact you with minimal expenses.
Stress the importance of communication
Communication is a vital ingredient for successful project execution, and assumptions can be a primary ingredient for its failure. So do not assume anything, make sure everyone understands their duties and that everybody else has the freedom to check the validity of information they received. If you do as instructed so far, you will ensure your employees have everything they need to adequately collaborate, even if they do not occupy the same space.
Altruism
Lastly, if you implement a more altruistic approach to leadership, you will definitely incentivise your workers to do better. The idea is to allow every employee to build a reputation and develop individually, while working on your projects. In other words, they create their own portfolios and are allowed to sign their work. Considering how their name is behind what they do, it is more likely that they will full heartedly devote themselves to making the product or service even better.
This is one of the techniques that is quite commonly used today, and it is good for marketing purposes, as you also allow your employees to become brand ambassadors for your company. Moreover, do not think of it as an act of relinquishing your authority, as you are still their leader and the one who has the final say in the matter.
These were some of the techniques that you can use to increase the level of performance within your company. They should be used combined, but they can also stand on their own; the question is how much they are applicable for your line of work. Hopefully, the article will help you boost the productivity and efficiency of your employees, and achieve even greater goals.
At Summit, we’re making it easy to bring your existing Aastra handset to FlexPBX so that moving from another provider is a streamlined process.
Simply select from our FlexPBX Pay as you Go (PAYG) plan or FlexPBX Max plan and we’ll hook your current Aastra handset up at no extra charge.
Aastra Mitel
Aastra 6755I
Aastra 6757ICT
Whether your current handset is a Yealink IP Phone, Polycom IP Phone, Grandstream IP Phone, Cisco IP Phone, Snom IP Phone or Aastra IP Phone, we can streamline the move from your current provider to FlexPBX with our automatic provisioning templates.
Our team are experts in telephone system migrations. Our project management team will move you from your existing system in record time all with keeping you on the air.
If you have an IP Handset not listed and would like us to certify it for use on FlexPBX, simply complete the form below and our team will contact you to arrange certification.
At Summit, we’re making it easy to bring your current handset to FlexPBX by certifying a number of brands so that moving from another provider is a streamlined process.
Simply select from our FlexPBX Pay as you Go (PAYG) plan or FlexPBX Max plan and we’ll hook your current handset up at no extra charge.
Whether your current handset is a Yealink IP Phone, Polycom IP Phone, Grandstream IP Phone, Cisco IP Phone, Snom IP Phone or Aastra IP Phone, we can streamline the move from your current provider with our automatic provisioning templates.
Our team are experts in telephone system migrations. Our project management team will move you from your existing system in record time all with keeping you on the air.
In business, moving office can be a stressful time. No matter how much planning you seem to put in to moving office, there’s always something which is forgotten or which goes disastrously wrong.
One of the cries for help we often receive is when our customers have forgotten to order telephones or internet and have either moved in or are days away from moving office. In an age where we’re all connected and rely on phones and internet to keep our businesses running, it’s a bit of a show stopper to any business move when you’re not able to communicate with the outside world.
Let Summit take the stress out of moving! We’re experts in Internet relocation and Phone relocation. Our project team will work with you every step of the way, from pre-qualifying your prospective offices when you’re looking to move, right through to making sure you’re online with fibre internet and our hosted phone system before you move in.
Make sure you’ve allowed enough space for your current staff + your growth plans of at least 20%! There’s nothing worse than having to do it all again in 12 months.
Plan, check your plans, re-plan and then execute!
If you’re thinking of moving, make sure you reach out to our team so that we can take the pain out of moving office for your telecommunications needs.
Business phone systems can be very confusing. There are so many options, acronyms and tech talk out there.
With more than 15 years in the business phone game, I have come up with a simple plan for business owners to follow when facing this challenge.
Start off with an outline of the features and capabilities you and your business require. Consult the different teams, departments and job functions and build a prioritised list of system features in categories.
“Put yourself in the phone call.” Close your eyes and imagine you are a phone call to your business. Try to define how you would like to be treated.
Would you like to speak to a real person or press 1 for Sales, 2 for Accounts etc.?
How long are you prepared to wait if nobody is available?
Would you like to listen to information about the business or would you prefer some nice music while waiting?
If no one is available would you like your voicemail to be emailed?
Business phone features have changed a lot over the past few years. With the introduction of Cloud Phone Systems the feature set is huge and can give your business the edge in productivity. Here are some phone solutions that can help streamline your business communication and give your callers a better experience.
Work from anywhere, anytime – Enable your staff to work from anywhere with the option of a desk phone or softphone on a PC, Mac, iPhone, iPad or Android device.
Call recording – Great for call quality control and compliance for sales and support teams.
Multiple Offices, One Phone System – No longer do you need a phone system for each office. A Cloud PBX enables all your sites to be one phone system.
Determining what you need will make your discussions with business phone system providers faster, more productive and ensure a better outcome for your company.
Is your phone system NBN ready? Many businesses are being caught out with the NBN rollout finding out after the fact that their current analogue phone system, key telephone system or traditional pabx is not NBN compatible.
With the arrival of the NBN, your business will need to move from traditional PSTN and ISDN telephone services to IP or SIP telephone services.
Summit has designed a number of ways to make the migration to an NBN Compatible Telephone System as painless as possible. We have an expert team who will work with you to Project Manage your move to an NBN Ready Phone System.
Hosted Telephone System
The easiest way to get a NBN Compatible Telephone Service is using a Hosted Phone System, Hosted PBX or Cloud PBX. With a Hosted PBX, the only equipment required in your business is an Internet Connection and the Phone Handsets on the desk. The Phone System lives in the cloud inside Summit’s Secure Datacentes. FlexPBX from Summit Internet offers you phone bill certainty with Unlimited Standard Local, National and Mobile calls for just $39.95 per user, per month.
PSTN or ISDN Gateway
If you want to keep your existing phone system, such as NEC Xen, NEC Topaz, NEC SV8100, LG Aria, Nortel BCM, Commander Phone System, Siemens PABX, Avaya IP Office, LG IPECS, Samsung PABX, Mitel, Alcatel PABX, Hybrex Phone System or Panasonic PBX, then you will need a PSTN or ISDN Gateway.
A PSTN or ISDN gateway allows you to connect your traditional phone system to the Summit IP Voice Network to be NBN ready.
Summit Internet offers a range of PSTN and ISDN gateways for Voice over IP Telephony on the NBN and work closely with a number of Traditional Phone System Technicals to install and configure your phone system to be ready for the NBN.
Don’t get caught out and be cut off. Speak to us now to move on to a NBN ready phone solution.
